What is your refund policy?

We strongly believe in trying out a product extensively before making a financial investment. For that reason, we provide a very generous free experience on the site, providing large parts of the site without a paywall.

With this in mind, due to the nature of our business (which is providing content), we do not provide refunds on subscription payments. Unfortunately, we've seen too many people take advantage of our generosity by signing up for a month, using what they need, and demanding a refund.

We opt to keep things flexible-- if you have an interview in a month, and just need it for that period of time, we encourage you to cancel right after! You can always re-subscribe should you need the materials at a later point.

Note: the exception is if you purchased a lifetime membership, you can request a refund within 3 business days. We understand this is a larger commitment and that mitigating circumstances can affect it.